Car Express-Privacy Policy
Car Express values the privacy and trust of its customers, website visitors, and users. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, or communicate with us.
By accessing or using www.carexpressindia.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
Car Express may collect personal and non-personal information from users, including but not limited to:
- Full name
- Mobile number
- Email address
- Residential address
- Vehicle details
- Registration and ownership information
- Loan and insurance-related information
- IP address and browser information
- Website usage and analytics data
The information collected helps us provide better customer service and improve our platform experience.
2. Purpose of Information Collection
We collect and use customer information for the following purposes:
- Vehicle buying and selling services
- Customer inquiries and support
- Vehicle inspections and verification
- Loan and financing assistance
- Insurance-related services
- Documentation and registration support
- Marketing and promotional communication
- Website improvement and analytics
- Legal and regulatory compliance
Car Express only collects information necessary for providing its services effectively.
3. Information Sharing
Car Express respects customer privacy and does not sell or rent personal information to third parties.
However, information may be shared with:
- Financial institutions for loan processing
- Insurance companies for policy services
- Vehicle inspection agencies
- Service and registration partners
- Government or legal authorities when required by law
All authorized partners are expected to maintain confidentiality and data protection standards.
4. Data Security
Car Express takes reasonable technical and administrative measures to protect user information from:
- Unauthorized access
- Misuse or fraud
- Loss or destruction
- Data alteration or disclosure
Although we strive to protect customer information, no online platform can guarantee complete security. Users provide information at their own discretion and risk.
5. Cookies and Website Tracking
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyze website traffic
- Enhance customer experience
Users may disable cookies through browser settings, but certain website features may not function properly after disabling cookies.
6. Marketing Communication
Car Express may contact users through:
- Phone calls
- SMS
- Social media platforms
These communications may include:
- Vehicle updates
- Promotional offers
- Service reminders
- New launches and announcements
Users may opt out of promotional communication at any time.
7. Third-Party Websites
Our platform may contain links to third-party websites or external services. Car Express is not responsible for:
- Third-party content
- Privacy practices
- Website policies
- Security standards
Users are advised to review the privacy policies of external websites separately.
8. User Rights
Users may request to:
- Access their personal information
- Correct inaccurate information
- Update contact details
- Request deletion of information where legally permitted
Such requests may be submitted through our official contact details.
9. Changes to Privacy Policy
Car Express reserves the right to modify or update this Privacy Policy at any time without prior notice.
Any changes will be posted on the official website, and continued use of the platform after updates constitutes acceptance of the revised policy.
10. Contact Information
For any questions, concerns, or requests related to this Privacy Policy, please contact:
Car Express
Website: www.carexpressindia.com
Email: info@carexpressindia.com
Phone/Whatsaap: +91 98963 17016
Location: Gurugram, Haryana, India
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.