1 Year Free Service Warranty
1 Year Free Service Warranty

1 Year Free Service Warranty

September 15, 2023

1. Eligibility

– The 1-year free service warranty (covering labor and washing) is available to all customers who purchase a used car from Car Express Auto Mall.

– The warranty applies only to vehicles purchased through Car Express Auto Mall and is non-transferable.

2. Coverage

– The free service warranty covers the cost of labor and washing for specified services outlined below at all Car Express Authorized Workshops in India:

  – Regular maintenance services such as oil changes, filter replacements, and fluid top-ups.

  – Basic repairs to mechanical and electrical components, subject to the terms outlined in section 4.

3. Exclusions

– The free service warranty does not cover damage or defects resulting from:

  – Accidents, collisions, or misuse of the vehicle.

  – Improper maintenance or neglect of recommended service schedules.

  – Modifications or alterations made to the vehicle without prior authorization from Car Express Auto Mall.

  – Normal wear and tear expected with the age and mileage of the vehicle.

4. Service Terms

– All warranty-related services must be performed at Car Express Authorized Workshops in India.

– Customers must present a valid proof of purchase and warranty certificate when requesting warranty services.

– Car Express Auto Mall reserves the right to inspect the vehicle and determine the eligibility of warranty claims.

– Any repairs or replacements covered under the warranty will be carried out at no cost to the customer, excluding any deductible fees specified in section 5.

5. Deductible Fees

– A nominal deductible fee may apply for certain warranty services, as outlined in the warranty certificate provided to the customer at the time of purchase.

– Deductible fees, if applicable, must be paid by the customer at the time of service.

6. Claim Process

– Customers must report any issues or concerns covered under the warranty to Car Express Auto Mall within the warranty period.

– Claims will be processed promptly upon receipt of the necessary documentation and verification of eligibility.

– Car Express Auto Mall reserves the right to deny warranty claims that do not meet the specified criteria outlined in this document.

7. Modification of Terms

– Car Express Auto Mall reserves the right to modify or terminate the terms and conditions of the free service warranty at any time, with or without prior notice.

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